How must public officials respond to the public's queries regarding their functions?

Public officials are required to respond to the public's inquiries regarding their functions with promptness and sincerity, ensuring that the information they share is accurate. This approach aligns with the core principles established in R.A. No. 6713, which emphasizes transparency and accountability in public service. By providing timely and honest responses, public officials build trust and foster good governance, reflecting a commitment to serving the public interest.

This focus on promptness and sincerity also acknowledges the public's right to access information, which is vital in a democratic society. Public officials play a significant role in maintaining this transparency, as their responses can influence public perception and understanding of government operations. Adhering to these standards is essential for promoting ethical conduct and enhancing the overall effectiveness of public service.